Terms and Conditions
1. Introduction
These Terms and Conditions govern your use of our website and the purchase of products from Mech Direct. By placing an order, you agree to these Terms and Conditions.
2. Compliance with UK Legislation
We are committed to complying with all relevant retail legislation in the United Kingdom, ensuring that our practices meet legal requirements for consumer rights, product safety, and fair trading.
3. Warranty
All items sold by Mech Direct come with a warranty of six (6) months from the date of purchase. This warranty covers any defects in materials or workmanship under normal use. To claim the warranty, please contact our customer service team with your proof of purchase. Items returned will be tested and if no fault is found will be returned to the customer and unavailable for retesting.
4. Returns Policy
4.1 Faulty Items: If you receive a faulty item, you have the right to return it for a full refund or exchange within 14 days of receipt. Please contact our customer service for return instructions.
4.2 Unwanted Items: Unwanted items are not returnable unless they are faulty. We encourage you to check the product description and specifications before making a purchase.
5. Limitation of Liability
Our liability for any claim arising from the purchase of our products shall be limited to the amount paid for the product. We shall not be liable for any indirect, incidental, or consequential damages.
6. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
7. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and your continued use of the site following any changes constitutes acceptance of those changes.
8. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us.